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SIMS Help – Parent app

SIMS Parent – SIMS ID Support & User Guide:

Please note if you have downloaded SIMS Parent App any text messages from school will be sent via the App rather than as a text message, therefore it is essential your notification settings are correct.

Sims Parent Online Login https://www.sims-parent.co.uk

Please see SIMS guidance below for further details.

Guidance for schools and parents for enabling Sims Parent App notifications

The latest mobile operating systems are now more customisable than ever. iOS and Android (Google) systems have added more features to provide their users with more control over their notifications.

More customisability may seem beneficial to users but there is a downside. With the plethora of different settings now available, it’s possible that SIMS Parent notifications will not appear when the app pushes for it, because notifications may be affected by a whole host of different custom options within each respective operating system.

If you are experiencing issues with notifications not appearing, please check the official Apple and Google support guides below on how notifications work for each type of device.

For apple users: https://support.apple.com/en-gb/HT201925

For Android users: https://support.google.com/android/answer/9079661?hl=en-GB

(Navigate to the section marked ‘Turn notifications on or off for certain apps’)

Please note, while the support link for Android users is an official Google one, each manufacturer may have their own build of the operating system, so please check your manufacturer’s guidance for the specific settings routes if they differ from the official Google advice.

Below are some manufacturers’ guides on how to manage notifications for each of their devices.

Samsung users:  https://www.samsung.com/uk/support/mobile-devices/how-do-i-manage-notifications/

One Plus users: https://support.oneplus.com/app/answers/detail/a_id/5027/related/1

Huawei users: https://consumer.huawei.com/en/support/content/en-us00445086/

Mobile Device View