External Access

Access your school documents, resources and software applications from home.

 

Please click on the appropriate option from the list below to view instructions on how to get logged onto the School network from a device at home.

 

 

Access our network with the Windows Store Remote Desktop app

Requires Windows 8 or later

Last updated: June 2016

Staff, pupils and school governors can now log on to our school network from home by downloading the ‘Remote Desktop’ app from Microsoft’s Windows Store by clicking the button below:

windows10store

rdp

Once the app is installed to your Windows device open the ‘Remote Desktop’ app.

How do I set up the Remote Desktop app?

IMPORTANT STEP: The first time you load the application you should follow the instructions below.  You should only need to run through this tutorial once to get setup, after that it’s a lot easier to log on!

Remote Desktop App 1

Under the text ‘You can also:’ there are two bullet pointed sections.

Click the ‘Use a Remote Desktop Gateway server’ link.

Remote Desktop App 2

The ‘Connection settings’ panel will appear, type in ‘remote.philipshigh.co.uk as the Remote Desktop Gateway and then press the ‘back’ arrow to the left of the ‘Connection settings’ panel title to return to the main app screen.

Remote Desktop App 3x

At this point you have completed the required set up to get connected from home on your Windows device.

In the next section we will look at how you log on to our school network from home using your Windows device.

How do I log on to the PHS network from home?

At the bottom of the main app screen there is a white text box that says ‘PC name’.

In here type ‘broker.philipshigh.co.uk’ and press the ‘Connect’ button.

Remote Desktop App 4

You will be asked to enter your username and password – fill in your username preceded with ‘philipshigh\’ and enter your password.

e.g. JSmith would be philipshigh\JSmith

Select “Remember my credentials” and press “OK“.

Remote Desktop App 5

At this point you may be asked to enter your username and password again – fill in your user name with ‘philipshigh\’ at the start and enter your password and press OK.

Your device will start securing the connection to the School network.

Remote Desktop App 6

The first few times you try to log on you may be asked to continue with an ‘Untrusted Certificate’.

Tick the ‘Don’t ask me again for connections to this PC’ option and click on the ‘Connect anyway’ button.

Remote Desktop App 8

Once complete you will be logged on and you will see your network desktop.  Here, you can access the applications you use in school such as:

  • Microsoft Word, Excel, Powerpoint, Publisher, Access
  • Adobe Dreamweaver, Fireworks, Flash Professional

Access these applications by clicking the Windows Start button.

You can access your network drives by clicking the “This PC” icon.

Remotelogin10

Drives

Once you have completed your work, make sure you log off.

This is done by clicking your username on the start screen and selecting “Sign out“.

logoff

Access our network with RDP file (with redirected local drives)

Requires Windows 7 or later

Last updated: June 2016

Pupils, staff and governors can log on to the school network from home by right-clicking on the icon below and choosing ‘Save Link as…’ or ‘Save Target as…’

RDP ICON

Save the downloaded file to a place on your computer where you will be able to find it easily; like your Windows desktop or your personal documents folder. (THIS ONLY NEEDS TO BE DOWNLOADED ONCE) and can be used every time you need to logon.

Now open the downloaded file (PHS_Remote.rdp).

You may receive the following message.

Select “Don’t ask me again for connections to this computer” and press “Connect“.

RDP Cert error

You will be asked to enter your username and password – fill in your username preceded with ‘philipshigh\’ and your password.

e.g. JSmith would be philipshigh\JSmith

Select “Remember my credentials” and press “OK“.

Remote Password

Once complete you will be logged on and you will see your network desktop. Here, you can access the applications you use in school such as:

  • Microsoft Word, Excel, Powerpoint, Publisher, Access
  • Adobe Dreamweaver, Fireworks and Flash.

Access these applications by clicking the Windows Start button.

You can access your allocated drives by clicking the “This PC” icon.

Remotelogin10

As you can see above your Home PC drives have been redirected, meaning you can copy files and folders from your home PC to your school network drive, simply by using the drag-and-drop method.

Once you have completed your work, make sure you log off.

This is done by clicking your username on the start screen and selecting “Sign out“.

logoff

 

Access our network from your Android phone or tablet at home
Requires Android 2.2 or later
Last updated: February 2014

Pupils and staff can log on to our school network from home by downloading the ‘Microsoft Remote Desktop’ app from Google’s Play Store by clicking the button below:

Once the app is installed to your Android device open the Microsoft Remote Desktop app (sometimes called ‘RD Client’ on Android phones).

How do I set up the Microsoft Remote Desktop Android app?

The first time you load the application you should follow the instructions below.  You should only need to run through this tutorial once to get setup, after that it’s a lot easier to log on!

Once the app opens you will see a screen stating ‘No remote desktops are available’.

Click on the ‘Gateways’ tab.On Android phones this is accessible by clicking on the ‘Remote Desktops’ text initially which opens the tab menu where you can then choose ‘Gateways’.

 

 

 

 

Press the + button.  This is located in the top-right on Android tablets and bottom-left on Android phones.

 

 

 

 

 

 

In the new Gateway screen set the ‘Gateway name’ to ‘PHS Gateway’ and the Server to ‘remote.philipshigh.co.uk’

In the credentials section fill in your user name only with ‘philipshigh\’ at the start.

Leave the password field blank as if anyone manages to steal your Android phone/tablet at least they will not be able to access your school account.

Press the tick button to save the Gateway settings.

 

 

You will be returned to the Gateway screen.

Now choose the ‘Remote Desktops’ tab.

 

 

 

 

On the ‘Remote Desktops’ screen press the + button.  This is located in the top-right on Android tablets and bottom-left on Android phones.

 

 

 

 

 

 

In the new Remote Desktop screen set the ‘Connection name’ to ‘PHS External Desktop’ and the PC name to ‘broker.philipshigh.co.uk’

Set the ‘Gateway’ option to ‘PHS Gateway’.

In the credentials section fill in your user name only with ‘philipshigh\’ at the start.

Again, leave the password field blank for added security.

Press the tick button to save the settings.

 

 

You will be returned to the Remote Desktops screen.

At this point you have completed the required setup to get connected from home on your Android phone or tablet.

In the next section we will look at how you log on to our School network from home using your Android phone or tablet.

 

 

 

 

How do I log on to the School network from home?

 

Click on the ‘PHS External Desktop’ text.

 

 

 

 

 

 

 

The first few times you try to log on you may be asked to continue with an ‘Untrusted Certificate’ – click on the ‘Trust Always’ button.

 

 

 

 

 

You will then be asked to enter your user name and password, your username will be filled in automatically, just enter the same password you use to log on to the computers in school here.

Click ‘Logon’.

 

 

 

 

  

The remote session will initiate, connect, log you on and start to prepare your desktop. This part may take a minute or two.

Once complete you will be logged on and see your network desktop. Here, you can access common applications you use for your courses in school such as:

  • Microsoft Word, Excel, Powerpoint, Publisher, Access
  • Adobe Dreamweaver, Fireworks and Flash.

Access these applications by clicking the Windows/Start button and choosing ‘All Programs’.

Everything is very small on the screen. How do I zoom in?

On phones especially, you will need to zoom in at times, press the zoom button to the left of the ‘PHS External Desktop’ text.

A little button will appear in the top-centre of you screen if you press and hold on this button whilst dragging it around you will be moved around your desktop screen allowing you to easily open the Start menu or the Computer icon to access your documents and open software applications.

How do I type into my documents using the app?

 

You can also bring up your Android phone’s keyboard by pressing the keyboard button to the right of the text ‘PHS External Desktop’ so you can fairly easily create, edit your Word, Excel documents from inside the app.

Remember to log off!

When you have finished your work you should always log off by clicking the Windows/Start button and pressing the ‘Log off’ button.

After a few seconds the remote session window will close and you will be returned to your app’s ‘Remote Desktops’ screen.

Access our network from your Apple Mac at home
Requires Mac OS X Lion (10.7) or later
Last updated: May 2014

Pupils and staff can log on to our School network from their home MacBook, iMac, Mac Mini or Mac Pro by downloading the ‘Microsoft Remote Desktop’ app from Apple’s App Store by clicking the button below:

Once the app is installed to your Mac, you can open the ‘Microsoft Remote Desktop’ app from your Mac’s Applications folder or by using Spotlight.

How do I set up the Microsoft Remote Desktop app?

The first time you load the application you should follow the instructions below.  You should only need to run through this tutorial once to get set up, after that it’s a lot easier to log on!

Once the app opens you will see a set of icons with text underneath them.

Click on the ‘Preferences’ icon.

The ‘Gateway’ preferences tab will be displayed.

Click on the plus ‘+’ button in the bottom-left of this window.

For the ‘Gateway name’ type in ‘PHS Gateway’. For the ‘Server’ type in ‘remote.philipshigh.co.uk’ Leave the ‘Username’ and ‘Password’ boxes empty.

Save and close the ‘Gateway’ preferences tab by clicking on the red ‘Close’ button in the top-left of the window to return to the main application window.

Now click on the ‘New’ icon.

The new remote desktop panel opens and for the ‘Connection name’ type in ‘PHS External Desktop’. For the ‘PC name’ type in ‘broker.philipshigh.co.uk’ Choose the ‘PHS Gateway’ option from the ‘Gateway’ drop down box. In the credentials section fill in your user name only with ‘philipshigh\’ at the start. Leave the password field blank for added security. You can un-tick the ‘Start session in full screen’ if you prefer.

Now, click on the ‘Redirection’ tab icon and then press the plus ‘+’ button in the bottom-left of the window.

A small ‘Add Local Folder’ window will pop up – click on the ‘Path’ drop down box and select ‘Browse…’

Here you can select any folder on your mac that you will be able to link to and copy and files from inside your Remote Desktop session.

I’d recommend redirecting your ‘Home’ folder by clicking on your username next to the little house icon under the ‘Favourites’ pane of the window that pops up.  Then click the ‘Choose’ button.

Then click ‘OK’.

This means when you log onto the School network you will not only see your drives but you will also see your own personal mac files that you can copy from your mac into your drive(s) for working on in School.  You can also copy/paste files from your drives into your personal mac Home drive too.

Save and close the new remote desktop window by clicking on the red ‘Close’ button in the top-left of the window to return to the main application window.

You will now be returned to the main app window and you will notice that under ‘My Desktops’ you will see the ‘PHS External Desktop’ option.

At this point you have completed the required setup to get connected from home on your Mac.

In the next section we will look at how you log on to our School network from home using your Mac.

How do I log on to the School network from home?

Double-click on the ‘PHS External Desktop’ option to start the connection.

The connection will start and you may get a ‘Verify Certificate’ message – click on the ‘Show Certificate’ button.

Tick the option ‘Always trust…’ and click the ‘Continue’ button.

You may at this point be asked to enter the username and password you log onto your Mac with – enter it and press ‘Update Settings’.

At this point you will be asked to enter your user name and password, your user name will be filled in automatically, just enter the same password you use to log on to the computers in school here.

Then press the arrow button.

The remote session will initiate, connect, log you on and start to prepare your desktop. This part may take a few seconds or a couple of minutes at times.

Once complete you will be logged on and see your network desktop.  Here, you can access common applications you use for your courses in school such as:

  • Microsoft Word, Excel, Powerpoint, Publisher, Access
  • Adobe Dreamweaver, Fireworks, Flash

Access these applications by clicking the Windows / Start button and choosing ‘All Programs’.

How do I find and open documents I have been working on in School?

Click on the Windows / Start button and choose ‘Computer’.

Under the ‘Network Location’ section you will notice you have access to your normal personal drive and the allocate drives like you do in school.

Under the ‘Other’ section you should have access to your chosen redirected folders on your home Mac computer.

Your ‘Home’ folder is accessible by double-clicking on the ‘… on YOURMAC’ drive – this usually contains all your personal documents stored on your Mac at home.

How do I transfer documents that are in my Mac Home folder to my personal drive?

You can access personal documents stored on your home computer inside your remote session usually by double-clicking on ‘… on YOURMAC’.

Your documents can usually be found in either the ‘Documents’ folder or the ‘Desktop’ folder.  Try to find one of your own personal documents yourself that is stored on your Mac.

In my example above I have a Word document called ‘My Homework’ stored on my Mac computer.  Right-click on your chosen personal document and choose ‘Copy’ from the menu that pops up.

Now, single-click on your Username in the left-side pane of the window under the title ‘Computer’ (highlighted in green above).  This will take you to your personal drive in school.

Now, right-click anywhere there is white space in the main pane of the window to bring up the option menu and choose ‘Paste’.

QUICK TIP: An even quicker way to paste is by holding down the ‘Ctrl’ key on your keyboard and pressing the ‘v’ key once.  

This will make a copy of the document that you have on your home computer and store it in your personal drive at school.  This means the next time you log on to a computer in school that file will be in your drive.

This is a handy way of transferring work done at home into school for either handing in or continuing your work in lesson.  It works both ways too – you can copy and paste things from your personal drive or the allocated drive to your ‘Home’ folder on your Mac computer.

Remember to log off!

When you have finished your work you should always log off by clicking the Windows / Start button and pressing the ‘Log off’ button.

After a few seconds the remote session window will close and you will be returned to your home computer’s desktop screen.

If the remote session window fails to close move your mouse cursor to the very top of your Mac’s screen and a menu will appear.

Click on ‘Window’ and select ‘Close Connection’.  This will return you back to your Mac desktop screen.

You can use this method if you want to switch between your remote session and your Mac desktop too by clicking on ‘Window’ from the top menu and selecting ‘Full Screen’.

 

If you require connection information for other devices i.e. Android please contact ICT Support.

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